The European Union Agency for the Cooperation of Energy Regulators (ACER) and the Council of European Energy Regulators (CEER) in cooperation with the Energy Community produced the 9th edition of the MMR. The Annual Report on the Results of Monitoring the Internal Electricity and Natural Gas Markets consists of three volumes: the Electricity Wholesale Market, the Gas Wholesale Market, and Energy Consumer with focus on developments related to the calendar year 2019.
The new Energy Consumer Volume gathers since the 2019 edition the previously separate Consumer Protection and Electricity and Gas Retail Markets Volumes. Previous editions are still accessible below.
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Previous MMR 2018 presentation materials available:
Summary of the 8th ACER Market Monitoring Report
Presentation on the overall MMR
Underlying data sets available soon.
The Electricity and Gas Retail Markets Volume monitors the retail prices paid by end consumers at pan-European level for energy. The volume consists of three parts analysing:
Volume 4: Consumer Protection and Empowerment Volume
The Consumer Protection and Empowerment volume looks at the performance of European energy markets from the final household consumer perspective. The volume explores the impact of the Third Energy Package provisions into national legislation. It analyses in depth public service obligations, the protection of vulnerable consumers, consumer information rights, smart meters and consumer complaints. The report also elaborates on the existence and effectiveness of consumer protection mechanisms and includes a set of recommendations on how to further enhance consumer rights.
Agency for the Cooperationof Energy Regulators
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