ACER-CEER webinar: Monitoring energy retail markets and consumer protection

14/09/2023 14:00 - 15:15 (Europe/Brussels)
ACER-CEER retail webinar event banner

What is it about?

On 14 September 2023, ACER and the Council of European Energy Regulators (CEER) will hold a webinar to present the main findings and recommendations of the 2023 ACER-CEER Energy retail and consumer protection Market Monitoring Report, to be published on 5 September 2023.

The webinar will focus on:

  • Energy retail market developments in 2022;
  • Consumer demand trends in 2022; and
  • A case study on an innovative consumer engagement approach.


ACER monitors and reports annually on the EU (internal) markets of electricity and natural gas (the so-called Market Monitoring Reports (MMRs)). On 5 September 2023, ACER and CEER will publish their annual Energy Retail and Consumer Protection MMR.

The report will provide an overview of retail energy market developments across the European Union in 2022. Given the significance of the current energy crisis in Europe, the report will encompass the respective responses of countries to the crisis in 2022 and the impact the implemented measures had on government budgets.

Explore the MMR publications, energy market data and ACER’s interactive dashboard on emergency measures implemented by EU Member States and Norway in response to the energy crisis.

Access energy retail and consumer protection 2023 market monitoring report.

Watch the workshop recording.